Heron Island ★★★

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Heron Island | Queensland | Australia

Great Barrier Reef, 4680 Heron Island, Australia

Heron Island

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Reliable info:Guests say the description and photos for this property are accurate.Located on the World-Heritage-listed Heron Island, this resort offers free snorkeling lessons in the outdoor pool and free guided reef walks.

Rooms at the Heron Island Resort feature bright living areas, which open onto balconies or terraces with forest or sea views. Each has a fridge and tea/coffee making facilities. All include beach towels and sun umbrellas.

Heron Island Resort has a day spa offering massages and facials. The tour desk organizes a variety of diving and snorkeling tours around many Great Barrier Reef locations. Shearwater Restaurant offers buffet and á la carte options with views over the Coral Sea. Guests can sip cocktails on the outdoor terrace or relax in the Pandanus Lounge.

Heron Island Resort is accessible by boat and helicopter from Gladstone. A coach service to/from Gladstone Airport is available.Couples particularly like the location — they rated it 9.6 for a two-person trip.Distance in property description is calculated using © OpenStreetMap

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Room choices in Heron Island

Services

Internet WiFi is available in public areas and costs AUD 25 per 24 hours.
Parking No parking available.
Bathroom Toilet paper, Towels, Bath or shower, Private bathroom, Toilet, Free toiletries, Hairdryer, Shower
Bedroom Linen, Wardrobe or closet
Outdoors Outdoor furniture, Beachfront, Sun terrace, Private beach area, Patio, Balcony, Terrace, Garden
Kitchen Electric kettle, Refrigerator
Room Amenities Socket near the bed, Drying rack for clothing
Activities Live music/performance, Walking tours, Beach, Evening entertainment, Water sport facilities on site Additional charge, Entertainment staff, Snorkelling, Diving Additional charge, Canoeing Additional charge, Billiards
Living Area Seating Area, Desk
Food & Drink Coffee house on site, Wine/champagne Additional charge, Kid-friendly buffet, Kid meals Additional charge, Special diet menus (on request), Snack bar, Bar, Restaurant, Tea/Coffee maker
Services Shared lounge/TV area, Concierge service, Luggage storage, Tour desk, Laundry Additional charge, Meeting/banquet facilities Additional charge
Reception services Invoice provided
Entertainment and family services Board games/puzzles
Safety & security Fire extinguishers, Smoke alarms, Safety deposit box
General Minimarket on site, Designated smoking area, Fan, Family rooms, Facilities for disabled guests, Non-smoking rooms
Accessibility Toilet with grab rails, Wheelchair accessible
Outdoor swimming poolFree! Open all year, All ages welcome, Sun loungers or beach chairs
Wellness Spa/wellness packages, Foot bath, Spa lounge/relaxation area, Body wrap, Body scrub, Body treatments, Pedicure, Manicure, Facial treatments, Beauty Services, Sun loungers or beach chairs, Massage Additional charge, Spa and wellness centre Additional charge
Languages spoken English

Conditions

Check-in From 15:00 to 22:00. Guests are required to show a photo identification and credit card upon check-in. You'll need to let the property know in advance what time you'll arrive.
Check-out From 07:00 to 10:00
Cancellation/ prepayment Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds Child policiesChildren of any age are welcome.To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.Cot and extra bed policies0 - 2 yearsCot upon requestFreeThe number of cots allowed is dependent on the option you choose. Please check your selected option for more information.There are no extra beds available at this property.All cots are subject to availability.
Age restriction The minimum age for check-in is 18
Pets Pets are not allowed.
Groups When booking more than 5 rooms, different policies and additional supplements may apply.
Accepted payment methods Cash
To consider

Heron Island is accessible by boat and helicopter from Gladstone. The boat transfer will depart Gladstone Marina for Heron Island at 09:30 daily, except Tuesdays and Thursdays. The return boat transfer will depart from Heron Island at 12:45 daily, except Tuesdays and Thursdays. The Heron Islander will not be operating on Christmas Day, 25 December. The cost of the transfer on the Heron Islander is AU $99 per adult each way and AU $80 per child each way. Please contact the Heron Island Reservations Team to book your boat transfer or inquire about the cost of a scenic helicopter transfer. Please note there is no mobile phone coverage on Heron Island. An Environmental Management Charge (EMC) of AU $8 per person per day (for guests 5 years and older) to a maximum of AU $24 per person per stay will be charged direct to guests. Price is subject to change.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Heron Island in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

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Is WiFi available at Heron Island?

WiFi is available in public areas and costs AUD 25 per 24 hours.

Is there free parking available at Heron Island?

No parking available.

What are the outdoor activities at Heron Island

Outdoor furniture, Beachfront, Sun terrace, Private beach area, Patio, Balcony, Terrace, Garden

What languages are spoken at Heron Island?

English

What services are offered at Heron Island?

Shared lounge/TV area, Concierge service, Luggage storage, Tour desk, Laundry Additional charge, Meeting/banquet facilities Additional charge

What are the general services offered at Heron Island?

Minimarket on site, Designated smoking area, Fan, Family rooms, Facilities for disabled guests, Non-smoking rooms

Are pets allowed at Heron Island?

Pets are not allowed.

What is the check-in time at Heron Island?

From 15:00 to 22:00. Guests are required to show a photo identification and credit card upon check-in. You'll need to let the property know in advance what time you'll arrive.

What is the check-out time at Heron Island?

From 07:00 to 10:00

100% real reviews of Heron Island

Check the opinions of our clients

7,0
Purpose of trip: Leisure trip
What was the highlight of Heron Island
This is a tropical paradise with exceptional snorkelling and diving but the accommodation falls short. Sometimes you jus
I love the location - the island is beautiful. The snorkelling equipment was excellent and well maintained, the staff were friendly and helpful.
It’s getting tired and is not well maintained at all. It’s tricky in the location but re-grouting in bathrooms, patching walls, ensuring doors open and close easily and also ensuring guests can lock their rooms is standard practice. In addition, the beds were also incredibly hard and uncomfortable. Adding mattress toppers would make a world of difference. Linen was clean and smelt fresh. A comfortable bed is all that is needed to make the difference to a stay being just average to being excellent.
8,0
Purpose of trip: Leisure trip
What was the highlight of Heron Island
Lovely relaxing time in a great setting.
Location was excellent.
Birds can be at bit overwhelming.
9,0
Purpose of trip: Leisure trip
What was the highlight of Heron Island
Perfect place to experience Great Barrier Reef Nature
Island just in the Great Barrier Reef. You can see turtles nesting and hatching little turtles. Staff is super friendly Different water activities to do, like Reef walks, snorkel and diving
We were in the season when the birds come back to the island. It can be noisy at night, and the island has a particular smell due to the birds.
9,0
Purpose of trip: Leisure trip
What was the highlight of Heron Island
Amazing experience do not miss this!
This is our second stay at Heron and a few things we thought were done better this time. The food and service staff (mostly French), were helpful, knowledgeable, and courteous. They used to offer only a buffet dinner and now it’s a la carte, and the food was great! Very generous portions, and good quality. No issues with food quality for the entire 5 night stay. Breakfast is ok - buffet style - given how physical a stay at the resort is, it’s absolutely fine. Kids enjoyed the hash browns and fresh donuts! The fruit offering isn’t great, but it’s an island, so to be expected in a way. Lunch needs an overhaul. Offering a picnic lunch option for guests might be better way to go I suspect. The special burger is great though! And pizza was ok too. We often did take away, taking the opportunity for some down time in the middle of the day while it was hot. We did do a few meals at the restaurant for lunch and it was fine. Not as good as dinner though! The rooms desperately need an update but genuinely have what you need. More storage would be amazing though. They encourage you to spend more time outside exploring the island! Transfers are easy and the resort has that down pat. The pool is good! The island really is the draw card. Walking around and snorkelling off the island during high tide, we saw so much wildlife and had some special moments (like seeing a giant turtle on the beach having a rest!).
The rooms need a minor update, the hotel overall needs a clean (but is much better than it was a year ago), and some small maintenance tweaks in the rooms would go a long way. That said, people going to Heron appreciate and want to learn about the amazing environment they get to experience, so the resort part isn’t really the draw card.
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